Operational Excellence, or OE, is a management philosophy that focuses on continuously improving performance and achieving a sustainable competitive advantage. 

It is not just about efficiency; it's a commitment to a culture where every employee constantly seeks better, safer, and faster ways to work. OE, often underpinned by methodologies like Lean and Six Sigma, centers on two main pillars:

1. Process Excellence: Ensuring all value streams are efficient, error-free, and consistently deliver high quality. This is the PDCA in action.
2. People Excellence: Cultivating a mindset of problem-solving and accountability across the organization.

By minimizing waste and maximizing value through rigorous process control, OE ensures organizations reliably meet customer expectations and secure long-term profitability.